Published by Mary Fernando 02 May 11:46 am Dehiwala, Colombo
ON-LINE CUSTOMER SERVICE TRAINING/TELEPHONE ETIQUETTES WILL BE CONDUCTED BY A PROFESSIONAL LADY WITH VAST EXPERIENCED OF HANDLING CORPORATE TRAININGS. THE COURSE INCLUDES SINHALA TRANSLATIONS AND A FREE OF CHARGE ENGLISH COURSE. IT WILL BE IDEAL FOR YOUR FRONT LINE STAFF WHO ARE DEALING WITH CUSTOMERS, IN ORDER TO IMPROVE THEIR ENGLISH SPEAKING SKILLS AND ALSO IMPROVE WRITING SKILLS (E-MAILS/LETTERS/HOW TO HANDLE CUSTOMER COMPLAINTS) AND MUCH MORE. PLEASE CONTACT MS. FERNANDO ON 076 6412982 TO BOOK YOUR CLASS. CLASSES CAN BE CONDUCTED 24-HOURS
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